The wrong cloth or a piece that’s too short is not what you need, so we aim for nothing less than “Right first time, every time”.
It is common sense that your order needs to be right and it might seem simple to cut a piece of cloth and dispatch it. In truth, as a major merchant we’ve developed a finely tuned, dedicated operation to ensure that our tailor customers receive the standard of service they expect and require.
As well as “Right first time, every time”, we have performance standards for dispatch that ensures any order we receive will be dispatched to you, or your preferred address the same day by international courier. All our lengths are individually wrapped in unique Standeven packaging and include woven labels for you to use should you wish.
The final piece in the jigsaw is to make sure that we advise you when we dispatch your order so you can be assured of a prompt delivery.